Eu Shipping info
Euro Corals fulfills the high standards of packing marine livestock. Each and every coral, fish and invertebrate are securely placed in multiple poly bags filled with the appropriate amount of water to ensure that no leaks will occur during transportation. Species that need protection from breaking are inserted into a plastic souffle cup to keep them from moving during transit. We then seal them with a special aluminum fastener for a water tight seal. From there the bags are placed into special insulated shipping containers to protect them from the elements and maintain consistent temperatures during transit. Heat and cold packs are also used to temperature control in the container if needed.
The containers are placed into corrugated boxes and shipped via UPS ISC livestock Express or Go! Overnight. In cold weather, we use double insulation with extra heat packs to protect your livestock. All our packing materials are free, including heat and cold packs.
- All orders are shipped via UPS ISC livestock Express or Go! Overnight.
- The day your order ships, you will receive an e-mail containing your tracking number so you can make arrangements to sign for your order on arrival.
- Someone must be available at the time of delivery to prevent livestock from being exposed to the rain and extreme temperatures.
- We will hold orders for a maximum of 2 weeks upon request.
- The delivery day can be changed any time before we ship upon request.
- Saturday delivery is possible only for Germany with an additional fee of 39,90€.
- Packing materials are free, including heat and cold packs.
Important: Providing an incorrect delivery address that causes the order to be delayed or not delivered will void guarantee and customer will be responsible for all costs and damages. To change or correct a delivery address, please notify us via email.
Our free shipping is available only for Germany. The rest of EU can enjoy our best shipping prices from Germany.
Wholesalers and stores don’t qualify for free shipping.
5 DAY GUARANTEE
Your livestock is covered! If your new coral addition does not stay alive for 5-days, we will issue you a store credit or replacement with the same coral. All the rest of our livestock other than corals have our arrive alive guarantee. Read more here “5-DAY GUARANTEE”.
Wholesalers and stores have only 24 hours guarantee.
EU DELIVERY DAY
You can choose your desired delivery day in the checkout process. We will try our best to deliver your order on the specified date. We always check the weather of the city where we will ship to and the transit points. In extremely freezing weather that will put the animals at risk, we will not ship, and you will be notified to change the delivery date.
Saturday deliveries are possible only for Germany with an additional fee of 39,90€.
NEXT DAY DELIVERY CHECK FORM
If you suspect that your address may not have a next day delivery service with UPS, it’s your responsibility to let us know to check it. We are more than happy to verify next day delivery to your address for free. This is important as all type of guarantee with us will be voided if your address has a 2 days delivery service or if the next day delivery service is not available for your address with UPS.
We can help you find alternative UPS Access Points near your city. You can use one as a delivery address and pick your coral box up from it. This way, you will still be able to envoy our guarantee without a problem.
Please fill the form below to proceed with the next day delivery service verification to your address:
EU Shipping Table ISC UPS EXPRESS:
(UPDATED ON 01.01.2021)
EU DELIVERY DAY:
Friday delivery days are only available for Germany.